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I am facing very slow WiFi speeds on my iPhone 12 Pro Max and iPhone 13 Pro Max. Average download speed of ky connection is 25Mbps but both my phones are maxing out around 7-8 Mbps.
My other device macbook, android phones are showing 25Mbps.
-Latest software updated
-Tried resetting router
-format iPhone
-low data mode off, tried manual DNS
PLEASE HELP!!!
iPhone 13 Pro Max, iOS 15
Hello UtkarshSinghal,
We'd like to learn more about the slow Wi-Fi issue you're experiencing on your iPhone devices.
"Many apps on your device require an Internet connection for their content and other functionality. If the network that you're connected to is congested—for example, at an event with many people using the same network—apps might take a while to open or display their content."
Learn more here: About iOS performance on your iPhone, iPad, or iPod touch
Keeping that information in mind, do you experience this behavior when both devices are connected to a different Wi-Fi network?
What's the exact iOS version listed in Settings > General > About?
Send over these details, and we'll take a closer look from there.
Cheers!
Hello UtkarshSinghal,
We'd like to learn more about the slow Wi-Fi issue you're experiencing on your iPhone devices.
"Many apps on your device require an Internet connection for their content and other functionality. If the network that you're connected to is congested—for example, at an event with many people using the same network—apps might take a while to open or display their content."
Learn more here: About iOS performance on your iPhone, iPad, or iPod touch
Keeping that information in mind, do you experience this behavior when both devices are connected to a different Wi-Fi network?
What's the exact iOS version listed in Settings > General > About?
Send over these details, and we'll take a closer look from there.
Cheers!
I have tried the same on a different WiFi network also. But again the iPhone experienced very slow speed. One of my Android phone was showing 9.5 Mbps while iPhone hardly crossed 2 Mbps.
I haven't installed any VPN apps and checked the setting as stated above and it showed Not Connected under VPN.
Hey UtkarshSinghal,
Does this only occur when connected to your Wi-Fi network or all Wi-Fi networks? We ask because if it's specifically happening only on your network, it could be the network settings: Recommended settings for Wi-Fi routers and access points
Are you using a VPN? As these may block your connection or slow it down: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.
- Settings > General > VPN (even if it says Not Connected)
- Settings > General > Profile (if this option doesn't exist, profiles are not installed)
Should it persist, were you able to test other Wi-Fi networks? If so, what were those results?
Hoping to hear back, take care.
There is no congestion in the network, only 2 mobiles and 1 laptop is connected. At time of testing this, laptop was on sleep and none of background activities were consuming any wifi speed.
Still I am facing slow speeds. Even my laptop is able to achieve maximum of the speeds but iPhones are facing slowness.
Currently my phone is updated to 15.3.1 (19D52).
UtkarshSinghal,
Thanks for those details. At this point if you're still experiencing issues, it'd be best to contact Apple Support using this link: Get Support
Take care!
Slow WiFi speed on iPhone 12 & iPhone 13
