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How can I cancel my order?

There is no cancel button, then I contacted with Japanese office.

They said I would get a call from US office, but still could not get it yet.


I am getting worry that it is comming the date which would ship the item.


The reason I want to cancel is I already bought the another iPhone.


Posted on Mar 15, 2022 9:48 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2022 10:25 PM

Did you order this iPhone from the Apple Japanese online store? Did you provide them with a shipping address in Japan or to another country? Apple does not typically ship to other countries from their online store.


See if the following support article can help:

1 reply
Question marked as Top-ranking reply

Mar 15, 2022 10:25 PM in response to katsuhiko146

Did you order this iPhone from the Apple Japanese online store? Did you provide them with a shipping address in Japan or to another country? Apple does not typically ship to other countries from their online store.


See if the following support article can help:

How can I cancel my order?

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