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Connect I Phone 13 Pro to car

Cannot automatically connect my iPhone 13Pro to the car. Apple rep helped me already a month ago, however problem still exist.


Posted on Mar 16, 2022 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2022 9:47 AM

Hello IrinaMaria,


If your iPhone isn't connecting to your car, start with the steps below to see if they help. Dependent upon how you're connecting, the steps will vary:


Connect using CarPlay
Available on select cars, CarPlay is a smarter, safer way to use your iPhone in the car. CarPlay takes the things you want to do with your iPhone while driving and puts them right on your car’s built-in display.

First, make sure that your country or region supports CarPlay and that your car supports CarPlay.
If your car supports CarPlay using the USB port, plug your iPhone into the USB port of your car or stereo. The USB port might be labeled with a CarPlay icon or a smartphone icon.

If your car supports wireless CarPlay, press and hold the voice command button on your steering wheel to set up CarPlay. Or make sure that your car is in wireless or Bluetooth pairing mode. Then on your iPhone, go to Settings > General > CarPlay > Available Cars and choose your car. Check the manual that came with your car for more information.

Connect using Bluetooth
1. Restart your device.
2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display.
4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
5. Update your device.
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still can't connect, contact Apple Support.

Connect using USB playback
1. Restart your device and your car.
2. Make sure that your device is unlocked and on the Home screen.
3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
5. Update your device.
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.

You'll find those steps here: How to connect your iPhone, iPad, or iPod touch to your car


Let us know how it goes.


Take care!

3 replies
Question marked as Top-ranking reply

Mar 17, 2022 9:47 AM in response to IrinaMaria

Hello IrinaMaria,


If your iPhone isn't connecting to your car, start with the steps below to see if they help. Dependent upon how you're connecting, the steps will vary:


Connect using CarPlay
Available on select cars, CarPlay is a smarter, safer way to use your iPhone in the car. CarPlay takes the things you want to do with your iPhone while driving and puts them right on your car’s built-in display.

First, make sure that your country or region supports CarPlay and that your car supports CarPlay.
If your car supports CarPlay using the USB port, plug your iPhone into the USB port of your car or stereo. The USB port might be labeled with a CarPlay icon or a smartphone icon.

If your car supports wireless CarPlay, press and hold the voice command button on your steering wheel to set up CarPlay. Or make sure that your car is in wireless or Bluetooth pairing mode. Then on your iPhone, go to Settings > General > CarPlay > Available Cars and choose your car. Check the manual that came with your car for more information.

Connect using Bluetooth
1. Restart your device.
2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display.
4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
5. Update your device.
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still can't connect, contact Apple Support.

Connect using USB playback
1. Restart your device and your car.
2. Make sure that your device is unlocked and on the Home screen.
3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
5. Update your device.
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.

You'll find those steps here: How to connect your iPhone, iPad, or iPod touch to your car


Let us know how it goes.


Take care!

Connect I Phone 13 Pro to car

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