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I can't sign in to Apple account site (https://appleid.apple.com/gb/en)
Once I entered Apple ID and password (both are correct), security questions that require to answer are different from what I choose before. Even if I choose 'Reset security questions' option & create new security question, the old security question will still appear if I try to sign in again.
iPad mini, iOS 12
Welcome Dommajid,
You'll need to answer the security questions in order to reset or change them: If you forgot the answers to your Apple ID security questions
Reset your security questions
1. Go to iforgot.apple.com.
2. Enter your Apple ID, then select Continue.
3. Choose the option to reset your security questions, then select Continue.
4. Enter your Apple ID password, then select Continue.
5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure.
After you reset your security questions, you might want to set up two-factor authentication instead.
It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
We would confirm you're not using a VPN to accomplish the steps above: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
Are you able to enable two-factor authentication instead using a compatible device?
Hoping to hear back, take care.
I can't sign in to Apple account site due to security questions
