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Express transit not working

I have two cards in my wallet and making contactless payments in shops works fine. The express transit setting is in and allocated to my Amex card.


But…it doesn’t work on London buses. It sometimes works on the London overground / tube but not all the time.


I’ve lived in London all my life and the cards are UK issued - they cards work fine on the buses.


is there a way to solve this anomaly?

iPhone SE, iOS 15

Posted on Mar 18, 2022 4:48 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2022 1:07 AM

This also started happening to me last month. I had been using the same Amex for four years on the London Underground and now suddenly it doesn’t work without FaceID. I have removed and re-added the card but the problem persists. Sometimes the card reader displays “use one payment method” which is bizarre since you can only use one card for express transit.

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Question marked as Top-ranking reply

Apr 12, 2022 1:07 AM in response to genieen16

This also started happening to me last month. I had been using the same Amex for four years on the London Underground and now suddenly it doesn’t work without FaceID. I have removed and re-added the card but the problem persists. Sometimes the card reader displays “use one payment method” which is bizarre since you can only use one card for express transit.

Mar 19, 2022 8:31 AM in response to User7895

Hello User7895,


Have you had a chance to verify Where you can ride transit using Apple Pay? If not, start there. If you're trying to use Express Mode, these steps may help: Use Express Mode with cards, passes, and keys in Apple Wallet. This page covers information on how to Add a transit card to Apple Wallet, how to activate multiple cards, passes, and keys in the Apple Wallet, along with a lot of other helpful information.


Also, check out this link with info on Transport for London with Express Mode for Apple Pay: Apple Pay -Streamlined for London.


Cheers!

Express transit not working

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