Photos not going to photo stream IOS 15.4

This has happened many times before but today..no photos are going to photo stream from my iPhone XR. Check everything..iCloud storage has lots of space, photo stream is turned on as well as shared albums, have rebooted, have dialed photo stream and reenabled....still..no photos are copied.

Running 15.4.

iPhone XR

Posted on Mar 18, 2022 9:37 AM

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Posted on Mar 21, 2022 8:03 AM

I fixed it by turning off HEIF upload.

Go to Settings/Camera/Formats and select "Most Compatible".

I think this is a bug in 15.4. Hopefully Apple will release a fix soon. If you can wait a little longer, hopefully Apple will release a bug fix and you'll be able to get all your photos without reverting to the old format.


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Mar 21, 2022 8:03 AM in response to jhooknc

I fixed it by turning off HEIF upload.

Go to Settings/Camera/Formats and select "Most Compatible".

I think this is a bug in 15.4. Hopefully Apple will release a fix soon. If you can wait a little longer, hopefully Apple will release a bug fix and you'll be able to get all your photos without reverting to the old format.


Mar 18, 2022 10:07 AM in response to jhooknc

Are you trying to use iCloud Photos and My Photo Stream together?

My Photo Stream and Shared Albums are not using the paid iCloud subscription, the storage used for My Photo Stream and Shared Albums is free. Do not enable iCloud Photos, if you want to use My Photo Stream. You will not see My Photo Stream on devices that are syncing with iCloud Photos.

If My Photo Stream isn't updating - Apple Support

Mar 20, 2022 10:51 PM in response to vangelis132

My Photo Stream is yesterday's snow and will probably no longer be developed. Since more than three years is a warning in the Apple Support documents that users with a new Apple ID cannot even activate it and should use iCloud Photos instead.

My Photo Stream does not work for some new image formats and not for Live Photos or videos.

Try to set the the Camera.app on your device to "Most Compatible" to take photos in a format that My Photo Stream can transfer.


Mar 28, 2022 9:11 AM in response to RyRobinson

I have been working with Apple Support and at first they claimed that nobody was complaining. It seems quite apparent that IOS 15.3.1 was AUTOMATICALLY converting HEIFF photos into a .jpeg (which is supported by PhotoStream. However, this automatic conversion stops working with 15.4. The interim fix is to change the camera settings format to most compatible from most efficient until they figure this out. Of course their first suggestion is to prompt me into purchasing iCloud storage which generates $$ to Apple. SMH

Apr 14, 2022 10:54 PM in response to rainbowcat5

I believe that iOS 15.4.1 introduced a bug with the automatic conversion to JEPG for Photos and H.264 for videos when you have selected HEIC for your camera format. Prior to 15.4.1, you could capture images and video in 'high efficiency' modes and the OS would convert to JPEG / H.264 prior to photo stream upload. That appears to be broken but selecting 'most compatible' restores that upload format and any photos taken AFTER you select most compatible will transfer to Photo Stream. The only downside is all the images and video you capture on your phone will not be in the HEIC format so import with a cable or air drop to Photos will not have the high dynamic range images/videos. BTW - the reason I 'believe' this is a bug is because if Photo Stream was depreciated, as you stated, then it would have been removed as an option but HEIC is still selectable when Phtoto Stream is on.

May 3, 2022 4:58 PM in response to jhooknc

Yep, join the club. 15.4 broke the flow. Pre 15.4, when your format was set to heif, (high efficiency), iOS would auto convert from 12mp heif to 3mp jpeg and ship it on up to Photo Stream. No longer, as others have posted you have to switch camera format to "most compatible". Hopefully the next release will restore the auto convert process, as the jpeg files (most compatible) are 2-3 times larger than the heif format.

Jun 6, 2022 9:53 PM in response to Wengro

Since more than three years there is a warning in many Apple Support documents, that users with a new Apple ID may not be able to activate my Photo Stream at all, for example: (If My Photo Stream isn't updating – Apple Support (UK))

" If you've recently created your Apple ID, My Photo Stream may not be available. Use iCloud Photos to keep your photos and videos in iCloud. Find out more about iCloud Photos and My Photo Stream."


The writing is on the wall. It looks like Apple were keeping My Photo Stream alive, just barely, for the sake of long term users with older devices, that cannot be upgraded to support iCloud Photos or the manual syncing with the Finder instead of iTunes. All upgrades to iCloud are only available for iCloud Photos - a true syncing of all edited adjustments and metadata, support for Live Photos and videos and HEIF, a long term storage of media files, not just a temporary storage.


Apr 14, 2022 10:56 PM in response to rainbowcat5

Have to disagree with the statement - iOS 15.4 disabled Photo Stream.


We run the following


  • iMac with macOS Mojave on 10.14.6
  • 2 x iPad mini (5th gen) on 15.4.1
  • 2 x iPhone 13 mini on 15.4.1


Had the same problem of it not working until we used the answer mentioned in this thread - setting camera format from High Efficiency to Most Compatible works great.


All the devices stream to each other perfectly now.


Phone fix breadcrumb trail = Settings > Camera > Formats > Camera Cature tick Most Compatable

May 12, 2022 6:59 AM in response to jhooknc

Just spoke to Apple via telephone support - as far as they know, this is a bug with 15.4 (i.e. not converting HEIC to JPEG before upload to My Photo Stream) which will be rectified with 15.5.


I hope this is true, as although I know that Apple is gradually deprecating MPS, to restrict it in such an underhand fashion and deliberately cause confusion would be unacceptable.

May 16, 2022 3:16 PM in response to Scott Fannen

Updating now. Seems like Apple did not intend to break it. That's good news. OK, all updated. Discovered that only new HEIF photos go up. Did not go back to the time it stopped/broke, which was back mid April for me. BUT, very happy it now works as before. 12 MP HEIF photos get sent up to my photo stream as 3MP JPGs.


Show up on my iPad and my MacMini. Delete the pics from the phone camera roll, and they get deleted out of PS.


Yea team.....

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Photos not going to photo stream IOS 15.4

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