Photos not going to photo stream IOS 15.4

RyRobinson wrote:

Everthing worked fine under 15.3, but now doesn't under 15.4. It was not perfect previously though...all square photos turned into 4:3 when going from my iphone 11 to photostream. No response from apple....

This is the intended behaviour. My Photo Stream has always transferred the unmodified originals. The Square photos are edited version. Even with the Camera set to Square, the photos are taken as 4:3 and and cropped to square.

Apple's fix for the my Photo Stream shortcomings is iCloud Photos. It will transfer all formats, and it will transfer edited versions as well.

setting camera format from High Efficiency to Most Compatible works great for me. Problem solved

Changing to “Most Compatible” fixed it for me (only newer pictures, but still…).

Thank you. Have spent literally hours trying to fix this.

Yep Just updated to 15.5 and it now works Yea!

15.5 doesn’t fix it. Turning off high efficiency worked.

Videos don't upload at all to My Photo Stream and never had. If you want to sync videos or Live Photos or HEIC images give My Photo stream wide berth. It will just complicate things for you if you have to mix two different methods of syncing.

To all: I just got off the phone with a senior advisor who "took control" of my case. The case was "escalated" to the engineering techs. their advice had three options for the time being and they are as follows:

1) keep the settings on you camera app. to "most compatible"

2) pay for more storage in I cloud and use it.

3) keep up-to-date with the updates.

I was told that the first 2 will solve the problem as for number 3 ..... the problem is being looked at and the proper fix may be in one of the updates.

I get tired of Apple putting out all these new updates with all these "new" features that you may or may not use.... and not fixing the ones they already have. I wish they would just make a REALLY stable IOS and then add on ONLY and I mean ONLY if that new feature or IOS update will NOT create any new issues........They are suppose to be smart phones! Only as smart as you program them.

Spoke to a Senior Advisor in creative media today. While the changing settings to "most compatible" is the short term answer, he said they are no longer updating Photo stream and the move is to iCloud photo (ugh). But useful info imo: if you use airdrop to transfer photos to another device, be sure to use the options pull down on the airdrop page when sending to get all metadata to the new device. Otherwise, you might lose some formatting - like iPhone 13 cinematic data- as well. Good luck, all!

Just to check… did you test after changing settings to most compatible? Meaning, take a picture after changing settings? In my case it started working, but only for those new pictures.

Same issue here on iPhone 13 - Photostream is not working even after switching to “Most Compatible.” Spent an hour on the phone with Apple, eventually with a senior advisor. He said they’re working on a solution, and that could be either a future iOS update or a fix in their system, in which case it would just start working again.

Photos and screenshots from my 2017 iPad Pro do sync to the Photos app my Mac Studio.

Wengro wrote:

I’m not sure about the others in this thread, but for myself and MANY other people, Photo Stream has been flaky for a couple of YEARS before this particular issue even popped up. Even when it was “working” it was only half working. It had to constantly be switched off and back on on both the iDevice and the Mac it was uploading to and sometimes even a sign out and back in of the AppleID.

+1

It seems to be on its way out, but until Apple formally discontinues it, it should work. Wasted a lot of time on the phone with Apple about this before 15.5, only to have the Senior Advisor say it was a known issue.

In past years, toggling PhotoStream off and back on again on the devices running the desktop OS was sometimes enough to resolve the issue - but not always.

This seems to be working again in iOS 15.5

Ok, so after setting to most compatible, wiping the iphone, reloading 15.4 several times, rolling back to 15.3.1, going back to 15.4, restoring from backup, and taking a screenshot, photostream is now working again. Same problem with square photos though...they come through photostream no longer square even though my iPhone 5 can do it perfectly.

At least photostream is working again! Something in the software was stopping it from triggering from what I can tell.

Good luck tracking that down...

iphone 11 IOS15.4 now!

I've also had the problem on all my devices since the upgrade to 15.4. Same with all my wife's devices so the issue is with the iOS 15.4 upgrade.

After being on a call with Apple for over an hour they seemed to know nothing of the problem so I m not hopeful of it being fixed.

I've got too many photos in Photos on my Mac to want the whole lot sync'd with iCloud as I will have to buy more storage. I use Photo Stream to get the pictures onto my Mac which is the full photo library for my systems. This works for me. Apple trying to get people to move to iCloud seems like a money making opportunity for them and is not benefitting me.

Switching to JPG from HEIC seemed to fix the problem for a while but now it's stopped working again apart from the odd one that seems to get through. Oddly, any screen capture on the phone goes straight through to Photo Stream.