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NTFS external hard drive will not mount Catalina 10.15.7 after security update on March 17, 2022

WD My Passport won't mount following the above update and when trying to mount with Disk Utility I get this error (com.apple.DiskManagement.disenter error 49221.) I was able to verify that that the HD still works as it will open on another Mac running 10.15.7. Any suggestions or fixes out there?

iMac 27″, macOS 10.15

Posted on Mar 18, 2022 6:56 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2022 5:10 PM

I'm referring to this user's answers..


germán22

User level:

Level 1

(13 points)

Mar 23, 2022 11:44 PM in response to blnickel

1. On my IMac running Catalina 10.15.7, after an update, the error "com.apple.DiskManagement.disenter error 49221" occurred.

2. After a web search for reports of the same problem, I decided to install the Paragon driver "NTFS_for_Mac.dng" and followed the installation instructions, including rebooting the computer.

3. The new driver failed to mount my external drives (SeaGate Backup plus portable drive).

4. I decided to uninstall the new driver.

5. Miracle! Like the donkey that played the flute. After rebooting the IMac, my two external drives appeared fresh and clean on the desktop, perfectly mounted and fully usable.

6. I hope a similar path will help those who cannot access their Seagate external drives.

7. Good luck!

22 replies

NTFS external hard drive will not mount Catalina 10.15.7 after security update on March 17, 2022

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