mail notification not working

Since IOS 15 notifications for mail are not working. Anyone having similar issue?


iPhone SE, iOS 15

Posted on Mar 19, 2022 9:01 AM

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Posted on Mar 21, 2022 8:58 AM

CrisJ4203, thank you for the detailed response. Unfortunately, I have already tried everything you suggested. After spending three days and countless hours with senior AppleCare folks, I have given up on the Mail app, at least for now. I have installed the Gmail app and, while I don't like it as well as Mail, at least I am getting dependable notifications.

30 replies

Apr 10, 2022 3:54 PM in response to ProblemCoach

Since downloading iOS 15.4.1, I am having difficulty receiving emails through my yahoo account. My wife is able to view all current, and newest emails we receive on the joint email account, however my phone does not display the most current and new emails like hers does. I think there is a bug in the most recent update. Please fix! I have an iPhone Xr, she has the 11.

Jun 12, 2022 7:44 AM in response to ChrisJ4203

Mail notifications not working. I have spent many hours on telephone with Apple. Still not working properly with accounts that are on fetch. Account that is on push works fine. So much for Apple Support. I had the same problem on my iPhone 8 and now iPhone 13 is the same. I visited an Apple store 2 times and finally got the right person and it was fixed.




Mar 21, 2022 8:39 AM in response to ProblemCoach

At that point I would suggest that you check the settings for receiving mail on your accounts. Go to Settings>Mail>Accounts. ON that page, you will see the setting, Fetch New Data. Tap on that. From there, select the mail account in question and you need to tell the iPhone how to check for new mail. If you have an Exchange account or your iCloud account, you can set it to Push. Those are the only accounts that you can use Push for. No other types of accounts support Push. If you have a regular account, you need to set a Fetch schedule. Down below after you have selected Fetch for your account, you need to set a time schedule. The quickest you can have it check mail is every 15 minutes. That means every 15 minutes it will reach out and check your mail server to see if you have any new mail. If you check Manually, it will only check mail when you open Mail. Automatically is something I don't understand too well, because it does not seem to work the way that it has been explained. I suggest avoiding it completely, that is how many people I've helped had theirs set and would not receive mail. I know that the time settings for Fetch work. That is what I use for my Comcast/Xfinity account.


This should fix your issue if you were not getting mail until you opened the Mail app.

Jul 21, 2022 9:38 AM in response to ChrisJ4203

ChrisJ4203: Consider my statement to Apple a wish then, just throwing it out there into the universe ;) ... I've got my 2 work emails set to FETCH @ 15 minutes ("immediately" clearly didn't work) and my personal email is set to manual since it is not as crucial as the others. I'm mostly annoyed that my phone now needs to be plugged into power in order to be verbally notified of incoming mail... never used to require that.

Apr 29, 2022 4:13 AM in response to ProblemCoach

I too had this problem - mail notifications not showing on my Lock Screen.

I checked every single setting that others here and also other sites have suggested and mine were already set that way.

*My solution, my notifications had been working but then suddenly stopped.

I finally realize what it was (and hope this works for everyone else), settings>notifications>mail>”make sure Banner Style is set to Persistent!”

As you can see it in my screenshot below.

I had become “annoyed” having them show up as “Persistent Banners” across the top of “any screen” I was using (and interrupting me while playing a game,etc.) - so at first I “changed the Banner Style to “Temporary”, and then finally “Deselected Banners” altogether while leaving the Lock Screen still checked.

”THAT was the cause of the problem”. It seems that if you want a Mail Notification to appear on the Lock Screen and stay there, you’re stuck with selecting a “Persistent Banner” style, and that choice of “Persistent” only appears if you “Select Banners”.

* The only other glitch might be me, I’m using GMail, and for some reason “Gmail” does not give the “Push” option, only “Fetch” (apparently a GMail thing from what I’ve Googled on it). Go to: Settings>Mail>Accounts>then tap on “Fetch New Data” - mine was set to “Push!”, but when I tapped on that, “Push” was selected only for “iCloud”, tapping on GMail only gave the options to “Fetch” or “Manual” (see second screenshot)

Other mail programs like Outlook do give the “Push” option when you navigate that way - so the issue may be a combination of settings when you use GMail like me.

I hope this very long answer helps someone.

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mail notification not working

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