You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot mount external drive DiskManagement.disenter error 49221.

Ever since the latest update a couple of days ago 3-15-3/16/22. I can't mount my external drive which was connected and working before.

Posted on Mar 19, 2022 6:00 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2022 12:08 PM

Hi Manic1015,


Welcome to Apple Support Communities. To help troubleshoot this behavior, we suggest to restart your Mac in safe mode. Once you're in safe mode, please restart your Mac as normal and test to see if you can mount the external hard drive without any issues.


If needed, here's how to restart your Mac in safe mode: How to use safe mode on your Mac


Best regards.

4 replies
Question marked as Top-ranking reply

Mar 20, 2022 12:08 PM in response to Manic1015

Hi Manic1015,


Welcome to Apple Support Communities. To help troubleshoot this behavior, we suggest to restart your Mac in safe mode. Once you're in safe mode, please restart your Mac as normal and test to see if you can mount the external hard drive without any issues.


If needed, here's how to restart your Mac in safe mode: How to use safe mode on your Mac


Best regards.

Apr 2, 2022 1:37 PM in response to Manic1015

Do you have another commuter that this drive can mount to? Test if the drive still works with another computer.


If it does work on another computer, it may be best to drag the info off the drive to ensure it's protected.


Then, connect it back to the Mac, and format it properly. Connect to the other computer and put the data back on.


If it is not working properly on another computer, then there seems to be some corruption, and you will need to format the drive. If there is data to access, you will need to contact a data recovery service before formatting it, because formatting erases everything.


Erase and reformat a storage device in Disk Utility on Mac - Apple Support


Thanks.

Cannot mount external drive DiskManagement.disenter error 49221.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.