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Battery won't charge to 100%. Optimised battery charging has been turned off

Orange charging light stays on (MagSafe connection to apple-supplied charger) but won't charge to 100%.

Is there a problem with my mac and/or charger?

If I did check the optimised battery charging option then it would only charge to 80% if I generally only used it on the charger and not via battery.

16" macbook pro M1max



MacBook Pro 16″, macOS 12.0

Posted on Mar 20, 2022 1:06 AM

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Posted on Mar 21, 2022 4:18 AM

Createausername2 wrote:

Orange charging light stays on (MagSafe connection to apple-supplied charger) but won't charge to 100%.
Is there a problem with my mac and/or charger?
If I did check the optimised battery charging option then it would only charge to 80% if I generally only used it on the charger and not via battery.
16" macbook pro M1max

MacBook Pro 16″, macOS 12.0



Verify your software is up to date— the current stable release of Monterey is macOS 12.3


Keep your Mac up to date - Apple Support

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac

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4 replies
Question marked as Best reply

Mar 21, 2022 4:18 AM in response to Createausername2

Createausername2 wrote:

Orange charging light stays on (MagSafe connection to apple-supplied charger) but won't charge to 100%.
Is there a problem with my mac and/or charger?
If I did check the optimised battery charging option then it would only charge to 80% if I generally only used it on the charger and not via battery.
16" macbook pro M1max

MacBook Pro 16″, macOS 12.0



Verify your software is up to date— the current stable release of Monterey is macOS 12.3


Keep your Mac up to date - Apple Support

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac

Mar 20, 2022 5:13 AM in response to Createausername2

Hi,

You'd better check your MacBook Pro with Apple Diagnostics if it reports battery related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if there is retail AppleStore near you or find local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Battery won't charge to 100%. Optimised battery charging has been turned off

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