You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Memory

I recently upgraded to the iPhone 13. 256 GB. I deleted and cleared the deleted folder all of my pictures except for like 20 and a few videos very short. When I go to iPhone memory in settings it shows it photos is using 50 GB of data. Where is that 50 GB? No shared folders anymore, nothing except about 20 pictures and a few short videos, nowhere near in the range of 5 GB let alone 50.

iPhone 13, iOS 15

Posted on Mar 20, 2022 6:48 AM

Reply
4 replies

Mar 21, 2022 9:08 AM in response to jasonfrombenicia

Hello jasonfrombenicia,


Welcome to Apple Support Communities!


You can learn more about your storage usage in your iPhone settings.

Use your device to check its storage:
Go to Settings > General > [Device] Storage.

This Apple Support page has the full details for How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Does the storage still show as 50 GB after a normal restart of your iPhone?

If you open the Photos app, do you see any other photos or videos here that might be using the storage?


We hope this helps to further isolate the storage issue.

Cheers!

Memory

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.