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My AirPods are no longer working

Hello ! I recently wanted to use my AirPods and noticed that it was no longer working. When I open them, the green light flashes, and if I want to reset them by pressing the button on the back of them, the light stays permanently lit white… I need help because I paid a lot on these headphones and I still need them.


[Re-Titled by Moderator]

Posted on Mar 21, 2022 12:49 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2022 1:08 PM

Hello,


try these steps:


>Connect to your AirPods

>Now go into „Settings“ App on your iPhone

>Click „Bluetooth“

>When you see your AirPods, click the (i) on the right

>Click „Disconnect“

>Click „Forget device“


If that hasn‘t helped, try resetting them again.


Additionally:


Force restart iPhone – Apple Support


If that hasn‘t helped either, please contact Apple Support:


https://support.apple.com/contract


Best regards,


dotec

3 replies
Question marked as Top-ranking reply

Mar 21, 2022 1:08 PM in response to SanautanuMihai

Hello,


try these steps:


>Connect to your AirPods

>Now go into „Settings“ App on your iPhone

>Click „Bluetooth“

>When you see your AirPods, click the (i) on the right

>Click „Disconnect“

>Click „Forget device“


If that hasn‘t helped, try resetting them again.


Additionally:


Force restart iPhone – Apple Support


If that hasn‘t helped either, please contact Apple Support:


https://support.apple.com/contract


Best regards,


dotec

My AirPods are no longer working

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