Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
I am having the same issue
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
Commenting to see if i can get my issue fixed as well
I am having the same issue!
I have the same issue. I am commenting hoping it will fix it.
Lets see if commenting here works
Same problem here hopefully this will get fixed soon !
Commenting so mine will work
Mine isn’t working too!!
Same issue. Face I'd comes up and nothing happens. It just blinks.
Having the same issue. Hoping commenting will work like it seems to have works for others
commenting to see if it fixes my issue too 😐
*literally right after i posted i was asked for my apple id password*
Mine doesn't work either, and it is just sitting there....
mine also doesnt work!!!!!
Face ID not working to set up Apple Arcade.
Same issue with me. Hoping by posting it’ll work!
Face ID not working for Apple Arcade activation