Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
Well I am following everyone else. Maybe mine will work too.
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
If this is an ongoing issue then why hasn’t Apple solved the problem
Maybe this will work
Does not work when commenting
Same issue here. Won’t load — Face ID works fine for everything else. Come on apple and fix this.
Replying for a hopeful outcome
Mine isn’t working either
Worth a shot!!
I’m having the same exact issue. Oh, Apple.
Need it to work for me
Me too!
Having the exact same issue!! By reading the comments, I can only assume that by posting this right now will cause my FaceID to work. I’ll keep ya posted!
it has done to same for me where it doesn’t want to work with Face ID
Commenting worked!
Same issue - any resolution ?
Face ID not working for Apple Arcade activation