Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
Me too… can’t sign up b/c Face ID won’t work
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
As soon as this posted, I was able to activate it
Mine is doing exactly same do commenting to see if it works but can’t see how it will 🤷🏼♂️
Very strange but thanks to everyone posting on here it worked 👍🏼
Same issue
I am having the same issue. Stuck on the Face ID prompt but nothing happens. Eventually I have to cancel it
Same. So frustrating!
I have the same issue.
OK creepy apple stalker, my turn. I have been trying to activate my Apple Arcade through Verizon, stuck on Face ID for 5+ minutes, let's see if this insane workaround works for me too.
It worked WTH (took about a minute after I posted)
Mine isn’t working either. Please help
I’m having the same issues
Can’t get Face ID to activate my Apple Arcade. If leaving a comment works, I’m not sure I’m interested in it!
Me too! I am having the same issue
Gonna try to comment to see if it fixes mine. :)
Face ID not working for Apple Arcade activation