Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
Having the exact same issue where it just waits indefinetly
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
Im commenting too to see if it works for me
Same
Will consenting work?
Lets see
Here to see if this comment will fix my issue
Commenting……make mine work now
Still is not working for me…. Crap apple products
Doesn't work. Is there any QA?
Doesn’t work for me either. Would you please help fix? Thank you
Commenting to see if it will make mine work.
Commenting to make it work!
I’m having the same issue!
+1
It won’t work for me. Hoping by leaving a comment it now works 🙏🏻🙏🏻🙏🏻
Face ID not working for Apple Arcade activation