Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
i have same issue and trying to see if it works by commenting
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
Same problem
Commenting in hopes that mine will timeout as well. Same issue here.
This worked after I commented.
Commenting in hopes of getting the fix 😎
When did Apple become so useless? Hoping this comment fixes it for me too!
Same problem with my account as I am not able to activate Apple Arcade with my Verizon credentials.
Commenting to see if it could work..
Complaining about the Apple Arcade thru your mobile device seen to do the trick for your Face ID to work lol
Hopefully mine will work now
Mine still doesn’t work….
Me too
Commenting to see if it fixes the Face ID for Apple Arcade.
Same issue, Face ID won’t work on Apple Arcade
I’ve been on it since yesterday and yes it still doesn’t time out or anything. Just hangs there. Pretty crappy
Face ID not working for Apple Arcade activation