Face ID not working for Apple Arcade activation
My Face ID does not work to activate my Apple Arcade subscription
[Re-Titled by Moderator]
iPhone 12, iOS 15
Just here to see if commenting will make mine work hahaha
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi bsled,
Thanks for coming to Apple Support Communities for help today.
If Face ID is working elsewhere correctly, it may just not be switched on for App Store purchases. Please see: Use Face ID on your iPhone or iPad Pro.
"To use Face ID to purchase content from the iTunes Store, App Store, and Book Store, go to Settings > Face ID & Passcode and make sure that iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store, or Book Store, then tap something that you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a checkmark to display
You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."
Have a fantastic day!
399 replies
Here’s to hoping it works for me too
Commenting so mine will work, too.
Still isn’t working for me. I’ve done all the steps and restarted.
Did it work?
Well it’s happening to me too.
Same issues
Just so it works
Having the same problem!!
Commenting as solution.
Having issue with Face ID not working when trying to subscribe to Apple Arcade!
I’m having the same exact issue- it’s only Apple Arcade.
commenting just to see if it works
Just so it works
Mine will not work either!! It works perfectly fine on other apps but when I try to activate my six month trail for arcade it won’t work :(
Face ID not working for Apple Arcade activation