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Why my Apple ID was disabled since I’m a legit owner of this iPad used by daughter on her on line school

I already got the old password since Day 1 during set up? I called up support apple for my issues and they gave me case no.? Pls help m activate my iPad. Since I am the original owner of this iPad

Posted on Mar 26, 2022 12:45 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2022 12:50 PM

If your Apple ID is locked or disabled - Apple Support

4 replies

Mar 26, 2022 2:12 PM in response to becs146

It is a little hard to help/advise you when you provide little to NO useful information about your iPad.


Here are my questions to you.

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.


Please try to make an attempt to answer all questions asked.



Thank You.

Why my Apple ID was disabled since I’m a legit owner of this iPad used by daughter on her on line school

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