Studio Display won't turn on!

Same story here. Except mine worked for a few weeks and now just today after switching from my work MacBook to my personal MacBook, the 3 dots thing. Tried the 2 newish MacBooks, multiple cords, unplugging, was on the phone with apple support for 2 hours to no resolve. Have a call with a senior support person tomorrow to hopefully get help. Loved the studio display when it was working though and I do love apple and depend on their products daily but this is obviously very unfortunate/disruptive to my work.

Same thing. Dual Studio Displays. Overnight update from the Mac Studio and it updated the primary display but not the secondary. Tried all fixes listed here, unplugging, changing cables, ensure it's plugged into the right port, and trying it with another Mac, nothing but the 3 dots and black screen.

Apple is suggesting I bring it in. I guess we will see.

the cable that is provided with the studio display works for me.

both connected to an iPad Pro and iMac

an extension cable i tried to use that was generic usb-c does not work.

it seems the thunderbolt-3/4 cable is not exactly usb-c

How do you solve this issue? I am experiencing exactly the same issue and reporting it to Apple support but didn't get any answer yet. I've updated the iMac pro to MacOS Monterey 12.5 and the Apple Studio Display was automatically updated to the latest version when I connected it the first time.

Same thing today with mine. Apple support is totally clueless. Unpluged, tried everything, and nothing on the screen. Packed it up and sent it back. Hopefully the new one they send actually works. Expensive thing to not even work at all.

I'm fully up to date, and have installed the latest firmware update for the monitor but still no luck :(

Same for me

That fixed my issue. Many thanks.

That actually worked for me... Thank you!

As suspected, cable didn't fix. Have asked for a replacement unit, which won't arrive for another 4 weeks (to add to the 9 weeks I have already waited). Sigh.

I am experiencing the same issue as most stated here. I purchased a new mac studio and studio display. Luckily I had an old monitor I could connect to the mac studio otherwise I wouldn't have been able to even use my new computer.

I too get the three white dots and then black screen. The display was connected properly as suggested by Apple. Plugged in the studio display, connected the studio display to the mac studio and nothing. Connected them with he supplied thunderbolt cable and plugged into the proper thunderbolt ports on both mac and studio display.

Very frustrated.

I had this problem today, plugging my laptop into the monitor – just three dots then a blank screen, but my laptop was charging.

It turns out there are USB-C ports on the back of the monitor. Only ONE of them has a Thunderbolt (lightning) symbol above the port. You need to plug into this one for it to work.

(Junior colleague had borrowed the cable to charge her iPad and plugged it back into a different port!)