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apple tv keeps freezing on mac

I have a MacBook air 2020 and not until recently any movie or show i l click to watch in my library buffers black and then freezes. Ive tried restarting my laptop and still no luck. Does anyone have any clue how to fix it?

MacBook Air (2020 or later)

Posted on Mar 27, 2022 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 6:55 AM

Hey jazua04,


Welcome to Apple Support Communities. We recommend making sure the macOS is up-to-date by following the steps below.


Before you get started, it's a good idea to back up your Mac. Then follow these steps to find and install any available software updates or upgrades.


  1. From the Apple menu in the corner of your screen, choose System Preferences.
  2. In the System Preferences window, click Software Update.
  3. If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates.
  4. Click Update Now or Upgrade Now:
    • Update Now installs the latest updates for the currently installed version, such as an update from macOS Big Sur 11.5 to macOS Big Sur 11.6. 
    • Upgrade Now installs a major new version with a new name, such as macOS Monterey. Software Update shows only upgrades that are compatible with your Mac.


Take care.


1 reply
Question marked as Top-ranking reply

Mar 29, 2022 6:55 AM in response to jazua04

Hey jazua04,


Welcome to Apple Support Communities. We recommend making sure the macOS is up-to-date by following the steps below.


Before you get started, it's a good idea to back up your Mac. Then follow these steps to find and install any available software updates or upgrades.


  1. From the Apple menu in the corner of your screen, choose System Preferences.
  2. In the System Preferences window, click Software Update.
  3. If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates.
  4. Click Update Now or Upgrade Now:
    • Update Now installs the latest updates for the currently installed version, such as an update from macOS Big Sur 11.5 to macOS Big Sur 11.6. 
    • Upgrade Now installs a major new version with a new name, such as macOS Monterey. Software Update shows only upgrades that are compatible with your Mac.


Take care.


apple tv keeps freezing on mac

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