You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple celebrates 10 years of Apple Pay. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pay transaction still showing the wrong merchant name

This is still happening 4 years after this unresolved support ticket #8459702 which you can see from the link below:

Apple Pay transaction showing the wrong m… - Apple Community


Clearly Apple Wallet is guessing based on prior transaction history to attribute incorrect merchant to a transaction geolocated nearby.


This is even after a transaction is cleared - not just pending. And I tested it with another person - and it worked fine.


Posted on Mar 30, 2022 10:21 AM

Reply
3 replies

Mar 30, 2022 11:33 AM in response to rstephens

I understand the frustration.


AppleCard and wallet can give great early allertment of fradulent transactions.


These “mis-identified” merchants - presenting a “false positive” for fraud - DO cause a bit of unnecessary angst …


… until one “backtracks / re-constructs” their movements to determine the true source of a particular transaction.

Apple Pay transaction still showing the wrong merchant name

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.