iPhone freezes when hit share button

I am also facing this issue.. its now across all apps and if i try to share the app freezes. I lose all my chain of thoughts while reading if i try to share. The only way out seems to be to restart my iphone but the problem starts again within a day itself. An urgent fix is needed for this bug.

I am also facing this issue, once share is clicked it just freezes. Restart helps for couple of days but the issue comes back. Iphone 12 pro max + ios 15.5. Apple team please fix this issue, it's really bad one and causing too many unnecessary restarts.

I am facing same issue. If I hit share button from any app (gmail, whatsapp, from photos) phone hangs and I need to forcefully close the app but sharing never happens. This is very frustrating when you cannot even use your own email from phone to send important documents. My IOS is 15.5 and iphone XR

Enough of iPhone. I am abandoning iphone and moving to Android. I had to reset and re-instal several times. It is not working anymore. I don't want to waste my time. Ditch iphone and move to Android.

Hi

I have the same problem and this is after updating to 15.4.1. Sharing used to work fine before that but it’s freezing when trying from Photos or even when taking a screenshot and trying to share. In fact I have observed same problem trying to hit the share icon on Google app I.e trying to share a URL/link.

@shijuj - You mean delete Photos app, Google Maps app, Chrome, Safari and every app that has the Share button/shortcut?!

Nope, not happening. (PS: I had already deleted the iOS Shortcuts app, if you're referring to that)

Further update: Apple Support has now asked me to go into the recovery mode and set it up again. It'll wipe off everything, so i'll try it after backing up the relevant stuff. Not too hopeful though... Read here: If you can't update or restore your iPhone or iPod touch – Apple Support (UK)

Greetings, jashobanta.

To start, create a current backup and update to iOS 15.4.1. Updating can often help to resolve unexpected behaviors, and it’s always a good idea to backup before updating. 

How to back up your iPhone, iPad, and iPod touch Update your iPhone, iPad, or iPod touch

Also, be sure to Restart your iPhone, as this too can help to resolve issues. 

We hope this helps! 

Sincerely.

I have iPhone 14 Pro. Have faced the issue since I bought it (iOS 15.6 i think) and have continually faced the issue even after upgrading to iOS 16.

Have been chasing Apple Support and I request everyone to get onto call/ chat and chase Apple support instead of just posting messages here.

The first line of support will then escalate to the senior advisor who will try to investigate (with no success) and then escalate to the Technical team. The more cases that get raised to the Technical teams, the sooner we might expect that someone in that team will take note and fix this issue in the next release.

Note - I've already interacted with 3 senior advisors at different occasions and showed them the issue by:

• Screen sharing with them and showing them the issue
• They remote logging into my phone and guiding me on enabling some advanced issued tracking, etc.
• Recording a video of the issue and uploading to the case.
• Changing settings (while remote sharing the phone) for Airplay; reducing apps visible in share; changing country/location, etc.

Please everyone, go to their support chat here: Apple Support and start raising cases.

Since this thread is marked as SOLVED so I am not sure if discussion on this thread will lead to any solution. As an alternative hope I have started new thread @ iPhone freezes and calls go silent after … - Apple Community

let's contribute on the new thread.

All - I have not faced the issue since the last 9 days!, so I'm somewhat hopeful the issue may have got resolved for my Iphone 13 Pro on iOS 16.1

Steps that I took:

1. Removed the Company management profile (for my office mail) and also removed any third party keyboard ( Swiftkey)
2. Connected phone to iTunes on my Windows laptop
3. Backed up everything relevant (I usually back up Photos in Google Photos and use iCloud for Whatsapp, contacts, messages and general device settings)
4. Clicked 'RESTORE' (which is similar to a factory reset) from ITUNES on my laptop
5. When the phone restarted, I manually set it up. DO NOT SELECT THE OPTION TO RESTORE APPS AND DATA FROM A BACKUP OR ANYWHERE ELSE when you're prompted for it.
6. After the full setup/ restart, MANUALLY INSTALLED all the apps again
   1. (Basic data for Contacts, Calendar, etc. automatically got updated from iCloud backup)
   2. (Whatsapp data was restored by going into Whatsapp and clicking the appropriate option).

Since then, 9 days have passed without the issue. Today, I've reinstalled SwitftKey and will see if it causes any issues. After 1 week of no issue, I'll also reenable my office email by accepting the management profile/settings.

Others - Do try the above steps and share your experience.

Are u facing issue with phone not ringing when a call comes ?

Ditch iPhone. I did and moved to Android(Samsung). I am so happy. I don't have to follow this thread anymore.

I had this issue since a year trying everything possible. It is never going to work.

I have the same problem & in fact facing this problem ever since upgrading to iOS 15.4.1 version. Everything used to work fine before. Please advise on how to resolve this. My device is iPhone12 Mini.

hi

i am running IOS 15.5 on my iphone 11 pro and i am also facing the same issue .

i have tried restoring my phone twice after complete backup but the problem is not going anywhere . it has become a nightmare for me . thinking of replacing the phone now .

i have to restart every time this happens

my phone was working fine with IOS 15.3 its the update

apple should resolve this bug issue with there latest update