iPhone freezes when hit share button

After recent update of 15.4 in iphone11 I am facing this problem. When I hit share button on any app (photo, document,notes) app freezes and doesn’t work further. I can close app forcefully but that doesn’t solve problem. After this phone ring tone goes silent automatically. No ringtone no vibration nothing. All starts working fine after I restart till I hit a share button. If I hit share button the cycle continues. It all stated after 15.4 update

Posted on Mar 31, 2022 9:49 AM

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Posted on Dec 5, 2022 8:37 AM

All - I have not faced the issue since the last 9 days!, so I'm somewhat hopeful the issue may have got resolved for my Iphone 13 Pro on iOS 16.1


Steps that I took:

  1. Removed the Company management profile (for my office mail) and also removed any third party keyboard ( Swiftkey)
  2. Connected phone to iTunes on my Windows laptop
  3. Backed up everything relevant (I usually back up Photos in Google Photos and use iCloud for Whatsapp, contacts, messages and general device settings)
  4. Clicked 'RESTORE' (which is similar to a factory reset) from ITUNES on my laptop
  5. When the phone restarted, I manually set it up. DO NOT SELECT THE OPTION TO RESTORE APPS AND DATA FROM A BACKUP OR ANYWHERE ELSE when you're prompted for it.
  6. After the full setup/ restart, MANUALLY INSTALLED all the apps again
    1. (Basic data for Contacts, Calendar, etc. automatically got updated from iCloud backup)
    2. (Whatsapp data was restored by going into Whatsapp and clicking the appropriate option).


Since then, 9 days have passed without the issue. Today, I've reinstalled SwitftKey and will see if it causes any issues. After 1 week of no issue, I'll also reenable my office email by accepting the management profile/settings.


Others - Do try the above steps and share your experience.

101 replies

Aug 5, 2022 9:50 PM in response to d.pankaj

Correct. Mine also worked for 3-4 days after upgrading to 15.6 but yesterday the issue reoccured while sharing a screenshot. So even 15.6 has no fix for this issue.


I don't think Apple is even considering this as an issue otherwise there are multiple updates after 15.4 but issue still persist.


In my opinion they may have changed something in their libraries around sharing stuff across apps in 15.4 and this issue appear to unforeseen side effect, otherwise why would sharing something should lead to ringtone goes silent. No logical link between sharing something and ringtone getting silent...

May 30, 2022 10:38 PM in response to svdath

hi

i am running IOS 15.5 on my iphone 11 pro and i am also facing the same issue .

i have tried restoring my phone twice after complete backup but the problem is not going anywhere . it has become a nightmare for me . thinking of replacing the phone now .

i have to restart every time this happens

my phone was working fine with IOS 15.3 its the update

apple should resolve this bug issue with there latest update

Apr 2, 2023 2:36 AM in response to jashobanta

It has been more than a year I’m facing this issue (after iOS 13 upgrade). Looks like after every some time Share module freezes. It affects all apps and never fixes until restart. After restart Share function works for a week and same freezing starts.

iOS lately getting some persistent bugs. No way apple don’t know about this. Either they don’t know yet how to fix or forcing users to buy brand new devices.

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iPhone freezes when hit share button

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