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iPhone freezes when hit share button

After recent update of 15.4 in iphone11 I am facing this problem. When I hit share button on any app (photo, document,notes) app freezes and doesn’t work further. I can close app forcefully but that doesn’t solve problem. After this phone ring tone goes silent automatically. No ringtone no vibration nothing. All starts working fine after I restart till I hit a share button. If I hit share button the cycle continues. It all stated after 15.4 update

Posted on Mar 31, 2022 9:49 AM

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Posted on Jun 4, 2022 5:46 PM

I am also facing this issue.. its now across all apps and if i try to share the app freezes. I lose all my chain of thoughts while reading if i try to share. The only way out seems to be to restart my iphone but the problem starts again within a day itself. An urgent fix is needed for this bug.

101 replies

Oct 2, 2022 9:38 AM in response to jashobanta

It appears Apple support is sleeping .

wake up and resolve this basic issue.


Normal basic phone work better than this hyped apple phones

I have 12 plus ios 16 . Same issue am can’t share anything either from photos or from Facebook or any app incld LinkedIn .

it works for some time ( may b few shares) after u restart the ph and than it’s gives up n freezes .

pathetic support . I even went to support service Center . He reinstalled the os n I restored th Backup . Again worked in front of him and after coming home .. after a while .. same issue

very pathetic exp . Apple need to wake and stopping thumping their chest on the ph which don’t have basic functions working properly

Dec 24, 2022 1:38 AM in response to jeevan17

To everyone who is facing this freeze issue while sharing through photos or FB etc


just reinstall software from iTunes .. only from iTunes .. issue will be resolved


take bkup from iTunes and then reinstall from iTunes and after reinstall .. restore bkup


i had the same problem on my iPhone 12 and was abt to give up

I earlier did a reset at apple stores not sure how he did it

second - I had a case open with apple support n they asked me number if things — to make a video of the issue etc while multiple discussion with them .. finally asked to rest using iTunes ( go to website)

I did it 6 weeks bk and issue hasn’t reoccurred


try it



Jan 19, 2023 3:20 PM in response to jashobanta

I have the same issue. iPhone 13 Pro Max freezes when I try to share a photo, or a pdf document. I have had this issue on my phone for about 10 months. Apple actually gave me a brand new 13 Pro Max phone after the issue persisted after many OS reinstalls.


I believe I had to disable a Siri setting, that made the issue go away, and now the issue is back again.


Going by the number of people who have had this issue, Apple are you going to fix this issue or what?! I have withheld my M2 Mac Air purchase because I am loosing confidence in Apple as a consumer company.


Very frustrated with Apple.

Apr 2, 2023 2:36 AM in response to jashobanta

It has been more than a year I’m facing this issue (after iOS 13 upgrade). Looks like after every some time Share module freezes. It affects all apps and never fixes until restart. After restart Share function works for a week and same freezing starts.

iOS lately getting some persistent bugs. No way apple don’t know about this. Either they don’t know yet how to fix or forcing users to buy brand new devices.

iPhone freezes when hit share button

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