iPhone freezes when hit share button

After recent update of 15.4 in iphone11 I am facing this problem. When I hit share button on any app (photo, document,notes) app freezes and doesn’t work further. I can close app forcefully but that doesn’t solve problem. After this phone ring tone goes silent automatically. No ringtone no vibration nothing. All starts working fine after I restart till I hit a share button. If I hit share button the cycle continues. It all stated after 15.4 update

Posted on Mar 31, 2022 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 1:35 PM

Greetings, jashobanta.

To start, create a current backup and update to iOS 15.4.1. Updating can often help to resolve unexpected behaviors, and it’s always a good idea to backup before updating. 

How to back up your iPhone, iPad, and iPod touch Update your iPhone, iPad, or iPod touch

Also, be sure to Restart your iPhone, as this too can help to resolve issues. 

We hope this helps! 

Sincerely.

101 replies

Oct 2, 2022 9:38 AM in response to jashobanta

It appears Apple support is sleeping .

wake up and resolve this basic issue.


Normal basic phone work better than this hyped apple phones

I have 12 plus ios 16 . Same issue am can’t share anything either from photos or from Facebook or any app incld LinkedIn .

it works for some time ( may b few shares) after u restart the ph and than it’s gives up n freezes .

pathetic support . I even went to support service Center . He reinstalled the os n I restored th Backup . Again worked in front of him and after coming home .. after a while .. same issue

very pathetic exp . Apple need to wake and stopping thumping their chest on the ph which don’t have basic functions working properly

Jan 19, 2023 3:20 PM in response to jashobanta

I have the same issue. iPhone 13 Pro Max freezes when I try to share a photo, or a pdf document. I have had this issue on my phone for about 10 months. Apple actually gave me a brand new 13 Pro Max phone after the issue persisted after many OS reinstalls.


I believe I had to disable a Siri setting, that made the issue go away, and now the issue is back again.


Going by the number of people who have had this issue, Apple are you going to fix this issue or what?! I have withheld my M2 Mac Air purchase because I am loosing confidence in Apple as a consumer company.


Very frustrated with Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone freezes when hit share button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.