iPhone freezes when hit share button

After recent update of 15.4 in iphone11 I am facing this problem. When I hit share button on any app (photo, document,notes) app freezes and doesn’t work further. I can close app forcefully but that doesn’t solve problem. After this phone ring tone goes silent automatically. No ringtone no vibration nothing. All starts working fine after I restart till I hit a share button. If I hit share button the cycle continues. It all stated after 15.4 update

Posted on Mar 31, 2022 9:49 AM

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Posted on Dec 5, 2022 8:37 AM

All - I have not faced the issue since the last 9 days!, so I'm somewhat hopeful the issue may have got resolved for my Iphone 13 Pro on iOS 16.1


Steps that I took:

  1. Removed the Company management profile (for my office mail) and also removed any third party keyboard ( Swiftkey)
  2. Connected phone to iTunes on my Windows laptop
  3. Backed up everything relevant (I usually back up Photos in Google Photos and use iCloud for Whatsapp, contacts, messages and general device settings)
  4. Clicked 'RESTORE' (which is similar to a factory reset) from ITUNES on my laptop
  5. When the phone restarted, I manually set it up. DO NOT SELECT THE OPTION TO RESTORE APPS AND DATA FROM A BACKUP OR ANYWHERE ELSE when you're prompted for it.
  6. After the full setup/ restart, MANUALLY INSTALLED all the apps again
    1. (Basic data for Contacts, Calendar, etc. automatically got updated from iCloud backup)
    2. (Whatsapp data was restored by going into Whatsapp and clicking the appropriate option).


Since then, 9 days have passed without the issue. Today, I've reinstalled SwitftKey and will see if it causes any issues. After 1 week of no issue, I'll also reenable my office email by accepting the management profile/settings.


Others - Do try the above steps and share your experience.

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iPhone freezes when hit share button

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