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iPad will not let me set a new user

I have an old iPad with SIM card as they do not have Wi-Fi and I want to give it to my parents to just use for FaceTime and sending emails to.

the iPad will not let me set a new user as it says I have set up my limited amount of users in the device.


can you help. I have managed to set up the iPad without it to start with for email with yahoo.

,but would like to use FaceTime and to do this I need an apple account set up?


[Re-Titled by Moderator]

Posted on Mar 31, 2022 12:06 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 2:38 PM

Create a new AppleID for your parents on another device.

Once created, you will be able to use that AppleID on your

old iPad once you have set it up.


This link should give you a start on how to clear your information

from the iPad:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support



2 replies
Question marked as Top-ranking reply

Mar 31, 2022 2:38 PM in response to Johnandpaula1

Create a new AppleID for your parents on another device.

Once created, you will be able to use that AppleID on your

old iPad once you have set it up.


This link should give you a start on how to clear your information

from the iPad:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support



Mar 31, 2022 3:21 PM in response to Johnandpaula1

As you have discovered, individual Apple devices can, by design, create a limited number of new AppleID accounts - however, you can create a new account in many different ways…


See >>> How to create a new Apple ID - Apple Support


If preparing a device for a new user:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

iPad will not let me set a new user

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