Maps not showing traffic when route is created

Hello,


I have an iPhone X on iOS 15.4.1 that's been encountering some issues with showing traffic on maps. I currently have it set to "Driving" in the map tab and it shows the traffic color indicators just fine when looking at the map. But once I create a route the traffic colors disappear and there is no indication of upcoming traffic when I'm driving. Is this part of a new update or am I just missing something?


I've tried restarting the phone, allowing location services on maps, and attempted using Wi-Fi and cellular data without success.


Thanks in advance

iPhone X, iOS 15

Posted on Apr 1, 2022 5:18 PM

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22 replies

Apr 2, 2022 4:23 PM in response to DrSlinky

Hello DrSlinky.

Thanks for reaching out to Apple Support Communities. Let's try the following steps for Maps troubleshooting:

If Maps isn't working on your Apple device

"If you can't find your current location on your iPhone, iPad, or iPod touchGo to Settings > Privacy > Location Services and make sure that Location Services is on and that Maps is set to While Using the App or Widgets.Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.Make sure that cellular data or Wi-Fi is turned on, and that you have an active connection.Close the Maps app, then open it again. Restart your iPhoneiPad, or iPod touch.Try a different location or switch to a different Wi-Fi network. Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. Learn more about Location Services on your iOS or iPadOS device."

Cheers.

Apr 3, 2022 5:37 AM in response to Neil22R

My phone is also not displaying traffic info when using directions. It stopped suddenly same time as the person posting the original message.

I have tried all methods recommended by the tech above and it still does not work.

Very frustrating because I don’t like google maps but will

have to move there. Since I live in NYC and traffic patterns are imperative when driving here.

Apr 4, 2022 6:43 AM in response to Neil22R

I have done all of this and nothing changed. I am still not receiving any traffic "heat map" while in turn-by-turn directions. I can see them fine until I start the turn-by-turn directions. I even reset the system in my car just in case that was the issue - no avail. Would you please research and find a solution beyond the typical FAQ pat answers? Thanks!

Apr 5, 2022 2:39 PM in response to DrSlinky

I also have this exact same issue. Very frustrating for someone who has a long commute. Please fix ASAP.


iphone 12 pro max

ios 15.4.1


ALSO FYI it is not a location service issue, it knows where I am and directions function normally except for displaying the traffic. And as the original poster mentioned the traffic does display if you are not en route, then disappears once you pick a destination.

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Maps not showing traffic when route is created

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