I can'T update apps
When i try to update apps on my phone say's that i need to accept terms and condition... when i want to accep nothing hapening , i receive white screen
iPhone 12, iOS 15
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When i try to update apps on my phone say's that i need to accept terms and condition... when i want to accep nothing hapening , i receive white screen
iPhone 12, iOS 15
Hi there, Alin129! I understand you're unable to update your apps because you need to agree to the terms and conditions in iTunes and I would like to help with that! Unfortunately I'm not bilingual like you are so I'm not able to read the language that your phone is set to, but I think that one of these steps could be helpful to solve your problem.
1- Make sure that you have an updated payment method and billing address on file by following these steps here.
2- Visit the iTunes App and scroll down to the bottom and make sure that you're fully signed in to your Apple ID by clicking on your account.
3- Make sure that the applications that you are trying to update were purchased with the same apple id that you are currently signed into. If a different Apple ID holds the license to an app, a different Apple ID cannot update said app.
4- If those don't work, check out these resources here, here, here, and here.
5- And always you can reach out to Apple Support to get help, here's how to do that.
Hope this gets resolved for you soon.
Thank you for the reply. I remove all the apps wich have update , i instal again. Let,s see when apear new update if work
The problem don't resolved. The same thing it is hapening
I can'T update apps