Two Factor Authentication isn't available for AppleID?

Question

Two Factor Authentication isn't available for AppleID?

I can't access the two-factor authentication. Apple says that my apple ID account does not have this available to it. I have a Iphone 12 Pro Max with Software 15.4. I am trying to add air tags and I keep getting a notification that it needs to have my account security updated. Doing research on that I found that I needed Two-Factor Authentication turned on. Well I go to my name in setting>Password & Security and All I see is "Change Password" "Change Security Questions" and the Rescue email. That is all. Nothing of Two-Factor. I have changed my apple password, I have tried to update my account for 2fa online, I have tried to restart. Nothing is working. Is there a simple answer for this? What can't my Apple ID support 2FA?

iPhone 12 Pro Max

Posted on Apr 3, 2022 10:45 AM

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Answer 1

Eric Root

Level 10

685,221 points

Apr 3, 2022 10:58 AM in response to StirlingWilson_01

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)

Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call. -

Apple on Twitter

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. *

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Answer 2

Apr 3, 2022 10:55 AM in response to StirlingWilson_01

Intersting.

Can you possibly set up 2FA after logging-in thru https://appleid.apple.com/

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Answer 3

Apr 3, 2022 10:56 AM in response to StirlingWilson_01

Also, I found that it can be Apple's Discretion as to why my apple ID is not available for 2FA. What does that mean? So I can't back up my messages on Icloud due to Apple's discretion, I can't use the air tags that I spent money on at apple's discretion? Please help. I am so confused by this.

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Answer 4

Apr 3, 2022 11:02 AM in response to Chattanoogan

Funny thing. I tried logging in and going through the motions of that link a few times. It would get to the sending a cod part and say that my apple id was available for 2FA. I also get notifications on my phone that I need to update my apple id setting so that the iphone can use end to end encryptions.

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Answer 5

Apr 3, 2022 11:07 AM in response to StirlingWilson_01

Something certainly sounds amiss w/ your AppleID account.

Eric's support links are certainly the best avenue to resolution.

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Two Factor Authentication isn't available for AppleID?

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