Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot record audio on movavi screen recorder

I cannot record audio on my movavi screen recorder.... When I click the icon to record audio a promt comes up saying (cannot finish installing ACE to install ACE and record sound, grant ACE access on the general tab in the Security and privacy preferences.)

I do not see any allow button as suggested.

MacBook Pro 15″, macOS 10.12

Posted on Apr 4, 2022 10:51 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2022 8:37 PM

Thank you for responding... I followed the suggestion but I still have the same problem

2 replies

Apr 5, 2022 7:35 AM in response to pphotographer

pphotographer wrote:

I cannot record audio on my movavi screen recorder.... When I click the icon to record audio a promt comes up saying (cannot finish installing ACE to install ACE and record sound, grant ACE access on the general tab in the Security and privacy preferences.)
I do not see any allow button as suggested.

https://discussions.apple.com/content/attachment/abce844b-d688-4f6c-b6a5-b1cc6781ec05


You may have to add it to Full Disk Access first


>System Preferences>Security& Privacy>Privacy


Controlling app access to files in macOS - Apple Support



Cannot record audio on movavi screen recorder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.