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User profile for user: VioletNebula
VioletNebula Author
User level: Level 1
4 points

Unable to connect to any WI-FI, and mobile data isn’t working either.

My phone has been doing this crap for 2 days, All of a sudden- it won’t connect to any known or unknown Wi-Fi… like I’ll click on a Wi-Fi to connect too and it’ll act like it’s going to connect but it will just load.. and load, and load.

and as for my mobile data- it isn’t working period. I talked to my service provider and they told me everything on there end is in working order.. so they told me to come here for help.


please help

iPhone 6s, iOS 15

Posted on Apr 5, 2022 10:49 PM

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User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Posted on Apr 6, 2022 12:30 AM

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If you are out side home, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


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2 replies
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Apr 6, 2022 12:30 AM in response to VioletNebula

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If you are out side home, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


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Unable to connect to any WI-FI, and mobile data isn’t working either.

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