What causes Home Screens to disappear with iOS 15?

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Jim1233 Author

Level 1

13 points

What causes Home Screens to disappear with iOS 15?

I had apps saved in Folders to my wishes. Now all of a sudden the Home Screens all disappear.

they aren't "hidden".

iPhone 8 Plus

Posted on Apr 7, 2022 11:15 AM

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Answer 1

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ChrisJ4203

Level 10

230,636 points

Apr 8, 2022 8:56 AM in response to Jim1233

I'm sorry, but I have never heard of entire home screens disappearing. Do you share your Apple ID with anyone else, or does anyone else have access to your device and know the passcode? This is especially troubling, since you did a restore and the problem returned after a period. I would suggest that you use the Get Support link at the top of the page here to contact Apple Support or if you have an Apple Store close by, make a Genius Bar appointment and have the device examined by Apple and they will explain your options. Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

ChrisJ4203

Level 10

230,636 points

Apr 7, 2022 11:34 AM in response to Jim1233

Hard to say if they are hidden, but the instructions to hide or un-hide a page are listed in this support document. Organize the Home Screen and App Library on your iPhone - Apple Support (ME)

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Answer 3

Jim1233 Author

Level 1

13 points

Apr 7, 2022 2:45 PM in response to ChrisJ4203

Thanks. Unfortunately that hide or un-hide a page operation doesn't work cause they are not "hidden", they have somehow just vanished and I'm stuck with the App Library which I hate!

I have succeeded in getting them back by going through the time consuming wipe clean and do old cloud backup.

I thought I had it fixed, but then several hours later they disappeared again!

Thinking some software glitch?

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Answer 4

Jim1233 Author

Level 1

13 points

Apr 16, 2022 12:13 PM in response to ChrisJ4203

Thanks. I did chat with support then passed on to Technical person. He helped me get the Phone restored from a Cloud backup copy. Took 2 hours with hour and a half just downloading all apps I had on phone. Way too many!

Once I had good copy I backed that up to Cloud.

Next I proceeded to reduce the number of Apps I had and the number of Home Screens from 8 to 4. Dumped numerous old Apps and used Configurator 2 from App Store to reconfigure the pages. That App is helpful!

Then I backed up the skinnied down Phone again to Cloud.

I hope this holds.

I have Support person's number for assistance and a case number if it doesn't.

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What causes Home Screens to disappear with iOS 15?

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