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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just received my purchased iPhone 12 and it’s case 1 day ago and want to return to purchase iPhone 13 pro max as not happy with size. In my purchase I still can see only track item button but no return button. Please help me through this
iPhone 12
OAttar Said:
"Can’t find return button: Just received my purchased iPhone 12 and it’s case 1 day ago and want to return to purchase iPhone 13 pro max as not happy with size. In my purchase I still can see only track item button but no return button. Please help me through this"
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Along with my previous reply.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
OAttar Said:
"Can’t find return button: Just received my purchased iPhone 12 and it’s case 1 day ago and want to return to purchase iPhone 13 pro max as not happy with size. In my purchase I still can see only track item button but no return button. Please help me through this"
-------
Along with my previous reply.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Can’t find return button
