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Hello, I have the following issue:
Whenever I close my MacBook Air M1 lid and open it neither trackpad nor the keyboard not working / unresponsive.
Upgraded to the latest OS (12.3.1), tried safe mode, reinstalled OS but the issue is still there. Very annoying since after every time the lid closed I need to shut down and restart my computer to work properly.
Any idea, recommendation?
MacBook Air 11″, macOS 11.6
Hello andrás117,
Welcome to Apple Support Communities!If we understand your post correctly, the trackpad on your MacBook Air M1 stops working after closing the lid. We'd like to help!
It looks like you've tried some troubleshooting steps with no success and the issue remains.
Let's try resetting the SMC. How to reset the SMC of your Mac.
You can also create another user on your Mac and test to see if you experience the same issue. Set up users, guests, and groups on Mac
You may want to also run Disk Utility which will check for and fix errors related to the formatting and directory structure of a Mac storage device.Repair a storage device in Disk Utility on Mac
Run the Apple diagnostics to see if any hardware issues exist: How to use Apple Diagnostics on your Mac
Let us know if you have any questions. Thank you for using Apple Support Communities. Take care!
Hello andrás117,
Welcome to Apple Support Communities!If we understand your post correctly, the trackpad on your MacBook Air M1 stops working after closing the lid. We'd like to help!
It looks like you've tried some troubleshooting steps with no success and the issue remains.
Let's try resetting the SMC. How to reset the SMC of your Mac.
You can also create another user on your Mac and test to see if you experience the same issue. Set up users, guests, and groups on Mac
You may want to also run Disk Utility which will check for and fix errors related to the formatting and directory structure of a Mac storage device.Repair a storage device in Disk Utility on Mac
Run the Apple diagnostics to see if any hardware issues exist: How to use Apple Diagnostics on your Mac
Let us know if you have any questions. Thank you for using Apple Support Communities. Take care!
Hi,
thanks for the answer - so:
since I have a MBA with M1 chip SMC reset in this way not working (only shut down - wait - restart) - did not solve the problem
Setting up an other user: same symptoms
repair storage / reinstall OS did not solve the problem
Diagnostic says all good (clearly not…)
Anyways I took back the computer since it’s seems to be a HW issue with some of the MBAs.
MacBook air M1 trackpad not working after lid closed
