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Level 1

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I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history

How do you get money back or the package itself

Posted on Apr 10, 2022 11:11 PM

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3 replies

Level 10

208,593 points

May 8, 2022 12:24 AM in response to Longtom03

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.

See also ⤵️

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

How to cancel a subscription from Apple

How to cancel a subscription from Apple - Apple Support

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Level 10

208,593 points

Apr 10, 2022 11:26 PM in response to keir192

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.

Reply

May 7, 2022 8:57 PM in response to keir192

Hi l payed for an order on my game Hustle castle, on the 5th of May, for the value of $30.99. When l checked my online bank account lm now MISSING $60.97 REMOVED the same time as the original $30.99. Please return my money back into my savings account. Before l instruct the Bank too investigate why lm missing my $60.97

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I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history

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