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I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history

How do you get money back or the package itself

Posted on Apr 10, 2022 11:11 PM

Reply
3 replies

May 8, 2022 12:24 AM in response to Longtom03

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.


See also ⤵️

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

How to cancel a subscription from Apple

How to cancel a subscription from Apple - Apple Support

 

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history

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