I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history
How do you get money back or the package itself
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
How do you get money back or the package itself
See this Apple article: Billing and Subscriptions
Subscriptions and Billing - Official Apple Support
View your puchase history,
Cancel your subscription,
Try to Request a refund.
See also ⤵️
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed - Apple Support
How to cancel a subscription from Apple
How to cancel a subscription from Apple - Apple Support
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See this Apple article: Billing and Subscriptions
Subscriptions and Billing - Official Apple Support
View your puchase history,
Cancel your subscription,
Try to Request a refund.
Hi l payed for an order on my game Hustle castle, on the 5th of May, for the value of $30.99. When l checked my online bank account lm now MISSING $60.97 REMOVED the same time as the original $30.99. Please return my money back into my savings account. Before l instruct the Bank too investigate why lm missing my $60.97
I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history