Why can’t I get it to connect it says it’s connected but when I have it plugged in it says it’s not plugged I

How to connect a 1st generation Apple Pencil to an iPad Air 3

iPad Air 3, iPadOS 15

Posted on Apr 11, 2022 11:37 PM

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Question marked as Top-ranking reply

Posted on Apr 12, 2022 3:09 AM

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Your description suggests that your Pencil is detected by your iPad - and is shown to be charging - while the Pencil remains physically connected to the iPad Lightning port; when disconnected from the Lightning port, the Pencil is no longer connected via Bluetooth. If so, the Pencil Battery has likely failed.


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

2 replies
Question marked as Top-ranking reply

Apr 12, 2022 3:09 AM in response to mart212

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Your description suggests that your Pencil is detected by your iPad - and is shown to be charging - while the Pencil remains physically connected to the iPad Lightning port; when disconnected from the Lightning port, the Pencil is no longer connected via Bluetooth. If so, the Pencil Battery has likely failed.


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

Apr 11, 2022 11:48 PM in response to mart212

mart212 Said:

"Why can’t I get it to connect it says it’s connected but when I have it plugged in it says it’s not plugged I: How to connect a 1st generation Apple Pencil to an iPad Air 3"

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Troubleshooting Apple Pencils:


Use these Links:

Syncing is off, or perhaps it is no longer being seen as a trusted device. So, refer to the following...


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

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Why can’t I get it to connect it says it’s connected but when I have it plugged in it says it’s not plugged I

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