iPad 4 iCloud not verifying

Question

Level 1

8 points

iPad 4 iCloud not verifying

Hi

ive got an iPad 4 on iOS 10.3.3 but when I try to log in to my iCloud on it comes up with an error that says verification failed. Having looked online in forums I can see some stuff that says apple has stopped allowing iCloud on older iPads. But I also have an iPad mini that runs older 9.3.5 and that still works fine. Also the device meets the minimum as stated on the apple website

Minimum system requirements by feature. To use iCloud, you need at least iOS 5 on iPhone 3GS, iPod touch (3rd generation), iPad or iPad mini, or at least OS X Lion 10.7. 5 on a Mac.

so I’m unsure why it isn’t working unless apple has a issue with their servers? I’ve tried fixs already including the one relating to ensuring time settings are correct.

any advice?

many thanks

iPad (4th gen) Wi-Fi

Posted on Apr 16, 2022 5:13 AM

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Answer 1

Top-ranking reply

patrice289

Level 1

54 points

Apr 17, 2022 3:02 PM in response to Suture000

Solution found in another thread:

« hello,

downloading this certificate did solve the Problem for me.

https://www.apple.com/certificateauthority/AppleISTCA2G1.cer

[This is a Direct Download Link] »

Here too:

https://discussions.apple.com/thread/253816134

iCloud service was disabled for iOS10.3.3… - Apple Community

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Answer 2

Raicya

Level 10

209,025 points

Apr 16, 2022 10:29 AM in response to Andygod85

I actually have a couple iPad 4s and neither of them verify on either mine or my partners Apple ID.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

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Answer 3

Raicya

Level 10

209,025 points

Apr 16, 2022 1:10 PM in response to Andygod85

If it is an iPad with a SIM card, check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.

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Answer 4

Raicya

Level 10

209,025 points

Apr 16, 2022 8:21 AM in response to Andygod85

Try this -> See -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support

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Answer 5

Apr 17, 2022 1:39 PM in response to Andygod85

It’s an Apple issue. You and I are having the same problem, along with countless others. Hopefully they come up with a fix soon.

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Answer 6

Andygod85 Author

Level 1

8 points

Apr 16, 2022 10:21 AM in response to Raicya

Hi

thanks for the response but I’ve tried all them suggestions. I actually have a couple iPad 4s and neither of them verify on either mine or my partners Apple ID.

thanks

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Answer 7

Andygod85 Author

Level 1

8 points

Apr 16, 2022 1:03 PM in response to Raicya

Hi they are not activation locked. The fault is when I sign try to sign in to iCloud it says verification failed. The iPad shows on my iCloud account as a device but doesn’t sign in to iCloud

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