Hello everyone!
my wife has an iPhone XR that often turns off directly when she takes a photo. it must then be plugged in for it to restart immediately. the photo taken is not saved on the phone. all updates are ok.
an idea ?
iPhone XR
Sounds like the battery may need to be replaced.
What does it say in Settings>Battery>Battery Health?
If it's below 80%, it definitely needs to be replaced.
Hello Dbernier85,
It sounds like your wife’s iPhone XR is freezing up and powering of when taking a photo. We know how important having a working iPhone is for your wife, and we will help get you to the right place to find a resolution.
When the device gets stuck you can follow the steps here: If your iPhone won't turn on or is frozen - Apple Support
Please make sure the device is running the latest iOS version, those steps can be found here: Update your iPhone, iPad, or iPod touch - Apple Support
Farewell!
Hey! 81%…
Turns off when she tooks picture
