Screen time showing constant activity, despite limits, for something I have never used

I noticed, on my last screen time summary, that my screen time was up to 24 hours a day for the past 18 days, despite using my phone very infrequently during that time (max 2-3 hours per day).


Upon looking further into it, it appears that "Eventbrite" is the culprit, showing that it is using screen time constantly, every hour for the entire hour, all day long.


I do not have (and have never had) the Eventbrite app - I've never downloaded it before. I have never done anything on the Eventbrite website.... well maybe a few years ago, but long before I ever had this phone.


I've deleted all "websites and data" from Safari, even though I don't use Safari as a browser (there was virtually nothing to delete anyway). I've checked the history on any other browser I've used (Chrome, DuckDuckGo) and none of them have anything related either.


I even added a limit to Eventbrite (not sure how I was able to do that without having the app, but the option was there), but that doesn't change anything. I'm watching it hour by hour, and every minute the "Entertainment" category (due solely to the Eventbrite app that I don't even have) increases.


I have no idea what I can do, and would appreciate any help and/or insight. Thanks!

iPhone 11, iOS 15

Posted on Apr 18, 2022 3:09 AM

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3 replies

Apr 19, 2022 7:46 AM in response to jcac3

Hello jcac3,


Thank you for reaching out to Apple Support Communities.


Let's turn off Screen Time, restart your device and enable it again. One you enable it, test to see if the issue persists.


Turn on Screen Time
1. Go to Settings > Screen Time.
2. Tap Turn On Screen Time.
3. Tap Continue.
4. Select This is My [device] or This is My Child's [device].


More information can be found here: Use Screen Time on your iPhone, iPad, or iPod touch


If the issue persists, can you provide a few more details? What is your exact iOS version? Also, when did you first notice this?


Good Luck!


Apr 19, 2022 1:00 PM in response to bailier

Thank you so much for your response, bailier.

Honestly I feel pretty silly for not having tried that first. Oldest trick in the book! I think it even crossed my mind to do that, but what threw me the most was that the Screen Time feature was showing an app (Eventbrite) that I had never even downloaded.

Either way, I did the reset a few hours ago, and it looks like everything has been fine ever since.

Thanks again, and take care!

Joe

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Screen time showing constant activity, despite limits, for something I have never used

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