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Iphone has been stuck on a black loading screen

I first bought my phone in June 2021 and it would freeze, shut off, then I would tap the screen and it would come back on. In the beginning of 2022 what happened was my phone would just freeze for 20 minutes and then go to a black loading screen (like when you shut your phone fully off by holding down volume and power off button). Now randomly my phone will just go on the loading screen, not even freeze. Then it goes to the Lock Screen, I put in my password and it starts loading again, I wait->Lock Screen->password->starts loading again. Do you have any advice for me? If I bring my phone in will you fully restart it and then I have to log back in to everything? This is for an iPhone 12

iPhone 12, iOS 15

Posted on Apr 19, 2022 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2022 2:01 PM

Hey there,


we are users like you not official apple support!


what is the iOS version is running now on your iPhone?

go to Settings > General > about > software version.

and I want to ask you What is your battery health?

go to Settings > battery > battery health .

Is your iPhone storage full?

Settings > General > iPhone storage.

If your phone is now stuck on the black loading screen force restart by this steps:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

1 reply
Question marked as Top-ranking reply

Apr 19, 2022 2:01 PM in response to appledevice09

Hey there,


we are users like you not official apple support!


what is the iOS version is running now on your iPhone?

go to Settings > General > about > software version.

and I want to ask you What is your battery health?

go to Settings > battery > battery health .

Is your iPhone storage full?

Settings > General > iPhone storage.

If your phone is now stuck on the black loading screen force restart by this steps:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Iphone has been stuck on a black loading screen

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