iPhone 8 is frozen and won’t shut off

iPhone 8 - image from a game is frozen on screen and can’t shut off phone. Can hear phone ring but can’t answer because of frozen screen. I have tried the volume up and down buttons with no luck. Can problem be fixed?

iPhone 8

Posted on Apr 20, 2022 6:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 8:48 AM

Bowie2017 wrote:

iPhone 8 - image from a game is frozen on screen and can’t shut off phone. Can hear phone ring but can’t answer because of frozen screen. I have tried the volume up and down buttons with no luck. Can problem be fixed?

If your iPhone won't turn on or is frozen - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8 is frozen and won’t shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.