You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 8 is frozen and won’t shut off

iPhone 8 - image from a game is frozen on screen and can’t shut off phone. Can hear phone ring but can’t answer because of frozen screen. I have tried the volume up and down buttons with no luck. Can problem be fixed?

iPhone 8

Posted on Apr 20, 2022 6:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 8:48 AM

Bowie2017 wrote:

iPhone 8 - image from a game is frozen on screen and can’t shut off phone. Can hear phone ring but can’t answer because of frozen screen. I have tried the volume up and down buttons with no luck. Can problem be fixed?

If your iPhone won't turn on or is frozen - Apple Support

1 reply

iPhone 8 is frozen and won’t shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.