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iPhone transfer

My wife got iPhone 13 3 days ago. We transfer everything over from a Samsung to the iPhone. All her text and contact phone numbers ect, but it’s broken and we need to do factory reset so we can take it back for exchange. If I do a iCloud back up will that save everything and when we put the email in new phone and iCloud will that transfer everything to the new phone?? We don’t have a computer so can’t use that to save stuff. Thanks for the help .. or is there a different way to save everything. Text, phone numbers, apps ect

iPhone 13, iOS 15

Posted on Apr 21, 2022 11:56 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2022 1:19 PM

Madboi_- wrote:

If I do a iCloud back up will that save everything and when we put the email in new phone and iCloud will that transfer everything to the new phone??


What does iCloud back up? - Apple Support


iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.


*-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID

2 replies
Question marked as Top-ranking reply

Apr 21, 2022 1:19 PM in response to Madboi_-

Madboi_- wrote:

If I do a iCloud back up will that save everything and when we put the email in new phone and iCloud will that transfer everything to the new phone??


What does iCloud back up? - Apple Support


iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.


*-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID

iPhone transfer

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