Home Keys

Lindsay, thanks for trying to help but that didn’t address my problem. You explained how to add an accessory. That’s not my problem; the Schlage Encode Plus IS added. But HomeKeys doesn’t work so I can’t lock/unlock by touching my iPhone to the lock - apparently because the lock was originally set up on an iPad, not with an iPhone that supports NFC. Ed

Neil22R, thanks for trying but, no, that didn't help. I spent a lot of time with Apple Support and we both noticed that the Apple support article you mentioned isn't helpful. It assumes HomeKeys is activated on a HomeKit's Home Resident's phone. But there's no explanation anywhere about how one activates HomeKeys in the first place.

I think perhaps I'm not adequately describing my situation which leads to these non-helpful answers. So here's the deal: When a HomeKit Home Owner activates a HomeKeys-capable lock on an iPhone, they automatically get an alert that HomeKeys has been placed in their Wallet and they only have to choose whether to activate Express Unlocking or not. Also, any Resident that they invite also automatically has HomeKeys set up.

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My situation is different because I'm talking about a Home Owner who sets up a HomeKeys Home using an iPad instead of an iPhone because they don't own an iPhone. It just seems to me that an additional Resident invited to the Home ought to be able to activate HomeKeys later on their iPhone after their original invitation which did not automatically include that HomeKeys ability.