Bought new iPhone and Apple Watch, each of them has the latest OS system. And each device was restored from iCloud backup.
After few weeks of experience figured out that one achievement disappears from iPhone Fitness app, while it is still available in Apple Watch Activity app (screenshots attached).
It’s not a problem, just a strange issue or bag. Did anyone has the same?
iPhone 13 Pro Max, iOS 15
Hey there Esenin,
Thanks for reaching out to Apple Support Communities. We understand you're missing an achievement. We're happy to provide some assistance.
This may seem like a simple step, but have you tried restarting your device? Restarting your devices can potentially resolve unexpected issues:
How to restart your Apple Watch
If the issue persists, we will want to try unpairing and pairing the devices together again. This can also resolve content not syncing properly:
Unpair and erase your Apple Watch
How to pair your Apple Watch with a new iPhone
Let us know the results. We are here for you.
Have a great day!
Hello Esenin,
If you are still missing achievements, we would suggest you reach out to Apple. You can schedule a call from the appropriate team from here: Get Support
They will be in the best position to assist further.
Unpairing the Watch from iPhone didn’t really help. That only one achievement still don’t show on iPhone. And the situation became opposite - on Apple Watch have disappeared all achievements marked ‘limited edition’. (Screenshots are attached)
Dear Rob_H1,
thanks for your reply, I have already restarted devises and made hard reset for each of them.
I’ll unpair Watch from my phone, as you mentioned.
Can you please clarify, if I unpair the Watch, do I need to calibrate my running and walking training once more?
iOS Fitness app and WatchOS Activity app
