Hi . I am re installing os x Yosemite in my Macbook pro 2009 17 inch but I face this issue (your apple I'd or password incorrect) But really I check my I'd also in my phone that is working perfectly so please help what I do ?
[Edited by Moderator]
Incorrec75,
Thanks for replying. To confirm, can you sign in via the link previously provided? If you're seeing the same message, you'll want to reset your Apple ID password using the steps shown in the following resource. The steps below show how to reset the password using your iPhone if that's easier: If you forgot your Apple ID password - Apple Support
On your iPhone, iPad, iPod touch, or Apple Watch with watchOS 8 or later
1. Go to Settings.
2. Tap [your name] > Password & Security > Change Password.
3. If you're signed into iCloud and have a passcode enabled, you'll be prompted to enter the passcode for your device.
4. Follow the onscreen steps to update your password.
If you are able to sign in with your information, this confirms that the information entered is correct so we can move past that. You'll want to confirm if you're connected to Wi-Fi during the set-up process as this could be related to the message you're seeing if the Apple ID servers can't be reached.
Let us know if you are able to sign in via the previous link as well as if you can confirm that you're connected to Wi-Fi.
Have a great day!
Incorrec75,
Thanks for replying. To confirm, can you sign in via the link previously provided? If you're seeing the same message, you'll want to reset your Apple ID password using the steps shown in the following resource. The steps below show how to reset the password using your iPhone if that's easier: If you forgot your Apple ID password - Apple Support
On your iPhone, iPad, iPod touch, or Apple Watch with watchOS 8 or later
1. Go to Settings.
2. Tap [your name] > Password & Security > Change Password.
3. If you're signed into iCloud and have a passcode enabled, you'll be prompted to enter the passcode for your device.
4. Follow the onscreen steps to update your password.
If you are able to sign in with your information, this confirms that the information entered is correct so we can move past that. You'll want to confirm if you're connected to Wi-Fi during the set-up process as this could be related to the message you're seeing if the Apple ID servers can't be reached.
Let us know if you are able to sign in via the previous link as well as if you can confirm that you're connected to Wi-Fi.
Have a great day!
Hello Incorrec75,
We would like to see how we can help you with installing the macOS. Have you ever used a different Apple ID and password with this Mac? Are you able to login to: Manage your Apple ID without issue?
Get back to us with these details, and we can go from there.
Cheers!
Not help ful
Apple ID or password incorrect
